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Version: 3.3.0

Reports

Alert Manager Enterprise (AME) includes a set of built-in reporting dashboards and supports adding custom dashboards.

Prebuilt Reports​

Events Overview​

The Events Overview dashboard displays all events within a selected time range.

Filters:

  • Time Range
  • Tenant
  • Search Name

Split the "Events over Time" panel by:

  • Impact
  • Priority
  • Urgency
  • Status
  • Assignee
  • Event Title
  • Tags

KPI Report - Resolved Events​

The Resolved Events KPI Report provides insights into resolved events.

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The "Average Resolve Duration [h]" panels show data only for events created and resolved within the selected global time range.

Filters:

  • Time Range
  • Tenant
  • Search Name

Split the "Average Resolve Duration" panel charts by:

  • Assignee
  • Search Name
  • Priority
  • Tags

KPI Report - Event Status​

The Event Status KPI Report tracks event lifecycles, starting with a created event (immediately followed by new or suppressed status) and ending with closed.

Filters:

  • Time Range
  • Tenant
  • Search Name
  • Assignee
  • Tags
  • Event ID

SLA Report​

The SLA Report details fulfilled and violated Service Level Agreements (SLAs).

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Only events in the done state are displayed.

Filters:

  • Time Range
  • Tenant
  • SLA Name

Custom Reports​

To add a custom report to the Reports menu, prefix the view name with ame_custom_report_, e.g., ame_custom_report_management_report.