Skip to main content
Version: 1.3.0

Licensing and Support

Community Edition​

Features​

The Community Edition comes with a broad set of functions free to use, but is limited to one (1) configured node connection

Community Support​

The AME ElasticSPL Edition (CE) comes with community support available on Splunk Usergroups Slack Channel #elasticspl

Community-Support is also provided at support (at) datapunctum.com.

Community support is provided on a best-practices basis. Please expect a response time of up to 2-3 business days.

While we strive for the highest quality with our app development, we highly recommend considering our Enterprise Support Offering for using ElasticSPL in production.

Enterprise Edition​

The ElasticSPL Enterprise Edition comes with the same set of functions as the community edition. Licensing is per SH/SHC Instance and the number of nodes configured.

Licenseing Examples

Enterprise Support​

  • Business hours (CET Timezone) support from 8-17 with a FRT of 4h
  • Support Portal
  • Screen Sharing sessions
  • Priority bug fixing
  • Priority enhancement requests

Sales Inquiry​

For sales inquiries, please contact sales (at) datapunctum.com