Skip to main content
Version: 3.1.0

Migration

Introduction to Migration​

For Environments with the Legacy Alert Manager (AM), Alert Manager Enterprise (AME) provides an import function that can convert AM Incidents into AME Events.

Limitations​

AME imports the following data:

  • Incident Metadata
  • Incident Results
  • Incident Comments
  • Incident Statuses
  • Incident Tags
  • Incident Groups
  • Incident Categories
  • Incident Subcategories

Conversions:

  • Incident Groups will be converted into tags
  • Categories will be converted into a tag with the following format: category:<category>
  • SubCategories will be converted into a tag with the following format: subcategory:<category>

Data and Configuration not imported:

  • Notification Schemes
  • Drilldown Actions
  • External Workflow Actions

Importing Data​

Under Administration -> Setup select the Migration Tab.

  1. Select the tenant where to import incidents.
tip

For users with the Multi-Tenancy activated, it is recommended to run a migration test into a temporary tenant.

info

Trial Keys for test migrations can be requested from sales (at) datapunctum.com

  1. Select the scope for incident imports. The following scopes are available: closed, resolved, and suppressed.

  2. Select the time range.

caution

For incidents that use the append functionality, ensure the first occurrence is later than the Start Time if these incidents should be included.

  1. Click start to begin the migration process

Verify migration​

Imported events can be recognized by the description and history information.

Additionally, the migration log can be checked by running the following search:

index=_internal sourcetype=ame:task:migration