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Version: Next

Statuses

Each event has a status. The Statuses UI is used to manage and create new statuses.

info

See Role Overview for capabilities required to manage statuses.

The following image shows the Statuses UI:

Managing Statuses​

Use the following buttons to manage statuses:

ButtonFunction
Add Status
Save Status
Delete Status
Delete Status

Add a status​

To add a status:

  1. Click the Add Status button at the bottom of the list.
  2. Give the status a unique name.
  3. Select the type for the status.
  4. Enable Requires Resolution if this status requires a resolution.
  5. Add the next possible statuses.
  6. Add a description to explain what the status means.
  7. Click the save button on the upper right side of the status section.

Status Type​

Each status has an assigned type. These are:

  • New
  • In Progress
  • Done

The type affects how Events are shown in the Event Summary Filters.

Requires Resolution​

If the Requires Resolution flag is set, choosing this status will require a resolution to be set during the status change.

Next Possible Statuses​

This setting allows basic workflow for statuses. Select all valid next statuses.

Update and delete a status​

Revise the information and press the Save Status button to update a status. To delete a status, press the Delete Status button next to the Save status button in the upper right corner of the status option section.