FAQ

Technical FAQs

How do I back up and restore AME?

AME comprises several components requiring backup:

• Index Data
• KV Store Collections
• Configuration Files

Regular backups and periodic restore tests are recommended. See the Backup and Restore Manual for details.

How do I report a bug?

Email your bug report to bugs@datapunctum.com.

Non-Technical FAQs

How do I request a trial key for Feature Packs?

Email trials@datapunctum.com to request a trial key.

How do I find the shcluster_label for an SHC License Key?

Run this Splunk search: | rest splunk_server=local /services/shcluster/config | table shcluster_label